Your parcel is delivered to you personally between 8 a.m. and 1 p.m. or delivered to your letterbox. If the parcel does not fit into a letterbox, it will be made available at your local post office. You have 10 working days to collect it. You will be informed by e-mail 24 hours before delivery of your parcel.
My appointment (Paris only)
As soon as your parcel is ready to be delivered, you are notified by e-mail and sms. From Monday to Friday, you can select the time that best suits you: 5 p.m. to 6.30 p.m., 6.30 p.m. to 8 p.m. or 8 p.m. to 9.30 p.m. You can also decide to be delivered another day within 10 working days.
My Cityssimo space
Cityssimo spaces are automatic parcel pick-up sites accessible 24/7 (except in shopping malls). You will be informed of the availability of your order by e-mail and SMS. This will specify your withdrawal codes allowing you to collect your parcel within 10 working days.